Michelle is a Business Process Analyst with OBT. Prior to joining UC Davis, Michelle worked for the University of Washington Medical Center for eight years, where her work focused on improving business systems in health care, both in administrative and clinical areas. 

Since joining the team in 2011, Michelle’s work has focused on business process redesign by facilitating data, gathering interviews with stakeholders, analyzing efficiencies and deficits associated with those processes and mapping future state flow charts. She has also supported the Shared Services Center implementation by helping to integrate the case management and knowledge management systems with the campus IT infrastructure. More recently, she has worked with Student Health and Counseling Services on communication strategies, and Contracts and Grants Accounting with streamlining their business processes and identifying areas for improvement.

Michelle holds a bachelor's from Princeton and a Master of Business Administration from Yale. She is a certified Lean Six Sigma Green Belt and Black Belt.