Process and Change Consultant
Alicia is a Process and Change Consultant with OBT. Prior to joining the team, she was with the campus Shared Services Organization (SSO) for six years, where she served in multiple, progressively responsible positions.
Alicia joined the OBT team in 2017 with a focus on change management and process improvement. She is a certified Prosci Change Management Practitioner/Trainer and has significant experience developing, documenting and delivering training. In addition, she has a keen process improvement mindset that was regularly reflected in her work at BelAir, Raley’s, UC Davis Health and the SSO.
She holds a bachelor's degree in Psychology from California State University, Sacramento. Alicia has completed her Project Management – Lean Process Certification (PM-LPC) and is a certified Lean Six Sigma Yellow Belt.