Travel & Entertainment

Frequently Asked Questions: AggieTravel

What is AggieTravel?

AggieTravel is a modern and user-friendly, travel and entertainment expense reporting solution delivered by Concur Expense. AggieTravel will replace the MyTravel expense reporting system.

Why won't the red flags go away after I fixed the problem?

The red flags will go away after a problem has been fixed when you take the same action that made the flags appear.

Did the flags appear when you clicked Submit? You'll need to click Submit again before they'll go away.

How do I know if an imported expense is from a T&E Card or the CTS?

All CTS imported expenses are imported using the expense type CTS Imported Expense. T&E Card expenses are imported using various expense types.

What information is moving from MyTravel to AggieTravel?

As part of the migration to AggieTravel, we will be reloading all our employee profiles and approvers from our current system. However, we are not planning to migrate any data related to Nonemployee travelers (known as Sponsored Guests in AggieTravel). We are also not planning to migrate any Delegate information. Any guests or delegates will need to be recreated in AggieTravel after your department goes-live. This course of action was recommended by our Travel User Group, as this is an opportunity to “throw out” the bad data that has lingered in MyTravel for many years.

Will I be able to use the Concur app on my mobile phone or tablet?

Yes! One of the many benefits of the AggieTravel system is the accessibility and convenience of creating, updating and submitting reports all from your mobile device.

I don't use a cell phone so how can I access AggieTravel?

AggieTravel can be accessed from a computer. Using a mobile device to access AggieTravel is just one of the perks of the new system. 

How will my reports route in AggieTravel?

There is no change between the way reports route in MyTravel and how they route in AggieTravel. 

Where is the link to login into AggieTravel?

Simply type into your web browser.

Where is my account number?

Please visit the AggieTravel Allocations page for more information.

Why am I missing a sub-account in AggieTravel?

Does your sub-account contain a special character like a dash? If so, your sub-account cannot be used in AggieTravel. Your options are: 

  1. Create a new sub-account that does not include special characters, then wait overnight for it to appear in AggieTravel to use. 
  2. Do not enter a sub-account in AggieTravel then process a General Error Correction (GEC) document in KFS to move the charges to the correct sub-account.

Please contact the Travel Help Desk for further information.

My project number is missing.

First, ensure you have selected the "either" radio button in the project search field. The project field is also case sensitive. Please use all capital letters when entering the project code.

Why is my email address in AggieTravel different?

The e-mail address in AggieTravel is the person's Kerberos user and cannot be modified. Messages sent to this address should be received at your campus e-mail address.
If you use an address other than your campus e-mail address (e.g.,,, etc.) you can forward mail received at your campus address by going to Computing Accounts and clicking on Redirect your email address.

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