Refunds FAQs

Refunds FAQs

What do I do with the refund check?

You should take your refund check to your bank and deposit it into your bank account. You can also visit a local Wells Fargo and they can cash your university check, you will need a government issued ID or passport.

Do I need a photo ID to pick up my check?

Yes, you will need your UCD photo ID or any other government issued ID to pick up your check.

When will my refund be processed now that I am enrolled as part time status?

Your refund of tuition credits will depend upon when the registrar office posts the credits to your student account. Once you see the credit posted to your student account, please call (530)752-3646 or email through the student portal and request the refund be processed. There is a waiting period until the 10th day of instruction when entering into a new term. 

If you are a financial aid recipient we need to wait until the Financial Aid Office reviews the account before any refunds can be issued.

I was told I would receive 50% credit of my tuition as a refund once I was approved for part time status. Why did I receive less?

You’re credited 50% of tuition and not 50% of campus fees and charges included in the overall original charge.  Please visit the Budget website for a detailed listing of the specific charges for each program available.

I overpaid and I am anticipating a refund. When can I expect to receive the funds in my bank account?

When entering into a new term, refunds as a result of an overpayment will not be processed until after the 10th day of instruction. Once processed, it will take another 24-48 business hours to be available in your bank account if you are enrolled in Direct Deposit and if not enrolled in Direct Deposit, there will be a paper check available the following business day after 2:30pm in the Student Accounting office, 2100 Dutton Hall.

I overpaid and I am anticipating a refund. When can I expect to receive the refund if I’m not enrolled and I paid with a Discover Card?

Your refund will be issued via Discover card which was the original method of payment. These refunds cannot be requested until after the 10th day of instruction when entering into a new term.

MyBill indicates that I was issued a refund but my Direct Deposit account is no longer active. Where are the funds?

If the direct deposit account is no longer active, the bank will return the funds to UC Davis and that point you will be issued a paper check to be picked up at Student Accounting.  We are unable to expedite the processing of this as each bank has their own procedure. You will receive an e-mail notification when your refund check is ready to be picked up.

I am enrolled in Direct Deposit but my refund was never deposited into my account. Can you look into this?

We deliver the funds to student’s banks the following business day.  Each bank follows their own procedure in the processing of these funds.  Please check with your bank to verify when the funds will be available.  If funds are not available, we can provide tracking information to assist locating the deposit in your bank.

How do I enroll in Direct Deposit?

To expedite your future refunds we strongly encourage you to sign up for Direct Deposit. It allows a student to have their funds transferred electronically into a bank account of their choosing. It’s the fastest, most secure way to receive refunds at UCD. To sign up, visit Direct Deposit.

Direct Deposit greatly minimizes the chances of problems since there are no checks to be misplaced, lost or stolen, and there is no delay in receipt of funds, even if you are out of town. It is a good way to avoid having to come to our office and then take your check to the bank for deposit or your funds being unavailable because you were out of town or too busy.

How long does this process take?

Enrollment verification for Direct Deposit will take 3-5 business day.

Why is there negative balance on my Mybill account balance?

A negative balance usually indicates no amount is due and a refund is to be processed.  You may request this refund if the credit is resulting from an overpayment or fee credit after the 10th day of instruction each term.  If the refund is due to Financial Aid your refund will be automatically issued and available on the first day of instruction of the term. Refund requests can be made by phone at: 530-752-3646, in person or via e-mail https://students.my.ucdavis.edu.

When can I pick up my quarterly refund check?

Per Federal Regulations, we are not able to issue quarterly refunds until the first day of the quarter.  For quarterly dates please visit, http:/registrar.ucdavis.edu.

I lost my refund check. What should I do to get this re-issued?

You may download and complete the Lost Destroyed Check Form.   You can drop off the form in person to our office or mail to: 2100 Dutton Hall, Davis, CA 95616.  Please allow 6-8 weeks for processing.  We need an original signature, no scanned or fax copies will be accepted. This form is also available in our office if you would like to visit us and complete it in person.

I received an e-mail that my refund check was ready for pick-up but I’ve already enrolled in Direct Deposit.

If you are receiving an e-mail asking you to pick up a refund check your Direct Deposit likely became active after the paper check was issued.  Please pick up the paper check at Student Accounting.  Any future refunds will be routed to your direct deposit account as long as it is active.  

If I cannot pick up my check at Student Accounting can it be mailed to me?

Yes, we can mail your check to you. You must call in our office at 530-752-3646 or email us at myaccount@ucdavis.edu to request the check to be mailed and confirm the correct address.

Where do I pick up my Federal Work-Study employment check?

You can pick up your work-study check at Student Accounting, 2100 Dutton Hall. 

When can I expect to receive my refund for my meal change?

Student Housing Office processes these refunds. Please contact the Student Housing Office at studenthousing@ucdavis.edu or (530) 752-2033.

I did not cash my refund check within the 180 days and it’s stale. How do I get my money?

You may download and complete the Lost Destroyed Check Form.   You can drop off the form in person to our office or mail to: 2100 Dutton Hall, Davis, CA 95616.  Please allow 6-8 weeks for processing.  We need an original signature, no scanned or fax copies will be accepted.  This form is also available in our office if you would like to visit us and complete it in person.

I withdrew from UC Davis and paid for the Statement to Intent to Register (SIR). When will I receive my refund?

The Statement to Intent to Register (SIR) is a non-refundable fee.  You will not be receiving a refund.

How do I take out a short term loan?

Short Term Loans are handled by the Financial Aid Office.  If you need a short term loan please visit the Financial Aid website for more information. 


Supplemental content

Student Accounting Menu

Direct Deposit FAQs