Procurement & Contracting Services

Contact Us: AggieBuy Help Desk and Suppliers

What information to provide?

When contacting the Help Desk, please provide as much detail as possible, including:

  • What you are trying to do
  • Text of any error messages you are receiving
  • Applicable document or order number 

This information will help us help you as quickly as possible!

AggieBuy Project

General Questions regarding AggieBuy should be directed to the AggieBuy Help Desk. 

*NOTE: When calling us, leave a message with a call-back number, and we'll call you back as soon as we can.

Questions regarding Specific Suppliers (e.g., punch-out websites, e-quotes, order and delivery status questions) should be directed to the specific AggieBuy Supplier:

Supplier Email Phone Additional Information
Agilent Technologies tim_eyer@agilent.com or Gary_lee@agilent.com
       
 (916) 351-7430
Apple toddw@apple.com
(512) 674-6802
Aramark katz-seth@aramark.com  (732) 718-4244
Bio-Rad ebiz-b2b@bio-rad.com or  Farooq_Khan@bio-rad.com or Lindsay_Herzog@bio-rad.com

To check order status:

(800) 424-6723, option #1

CDWG HED-EProlssues@cdw.com or kylefre@cdwg.com or kylesta@cdwg.com

(866) 292-3790

Cell Signaling Technology adrian.tabula@cellsignal.com

(978) 867-2300

Dell Cheryl_Gardner@Dell.com  or Jeff_Hewett@dell.com

(800) 388-8239

Dharmacon, Inc.

darrick.chow@ge.com or

cs.dharmacon@ge.com

(415) 801-5585

(800) 235-9880

Eppendorf wagner.y@eppendorf.com

(800) 645-3050 Ext. 2668

(707) 249-0681

Fastenal jburke@fastenal.com (916) 612-7034
Fisher Scientific

sean.woods@thermofisher.com

santosh.sitaula@thermofisher.com

(800) 766-7000

Genesee

support@geneseesci.com or nastudillo@geneseesci.com

(800) 789-5550 ext.2014

Grainger eprocustomercare@grainger.com or Andrea.Korompilas@grainger.com (877) 202-2592
HD Supply

Bethany.Rose@hdsupply.com

Dominic.Castelloriazo@hdsupply

Problems with order received/returns:

(916) 715-6315

(619) 379-4347

Integrated DNA Technology custcare@idtdna.com (800) 328-2661
Life Technologies

kirstin.ferraro@thermofisher.com

b2b@lifetech.com

(800) 955-6288

Main Street Technologies (HP) heidi@main-street-tech.com (800) 727-2472
Medline pparkinson@medline.com or DDonohue@medline.com (310) 505-2823
New England Biolabs bonventre@neb.com or ladd@neb.com  or devoe@neb.com (800) 632-5227 ext 7218
Office Depot (formerly known as OfficeMax) CustomerSupport@OfficeMax.com (Account # 242535 must be on the subject line to route to Office Depot UCD Customer Service Team) (866871-8606 (When you call, a Personal Identification Number (PIN) will be requested. If you don't have a PIN, dial 0 for the operator who can assist you in establishing a PIN. The PIN identifies you as a UC customer. When not using the PIN provide account# 242535.)
Perkin Elmer E-Commerce.Support.Cases@perkinelmer.com

(800) 762-4000

Qiagen customercare-us@qiagen.com or casey.limp@qiagen.com

(800) 426-8157

SHI International ucsystem@shi.com

(800) 535-5210

Sigma-Aldrich susan.schiebel@sial.com 

(800) 325-3010

Spectrum Chemical jcrenshaw@spectrumchemical.com 

(800) 772-8786

Steelcase bpopma@steelcase.com or kschmidt@steelcase.com
Vet Med Central Services vmcs@ucdavis.edu

(530) 752-0157 (general info)

(530) 752-6815 (billing info)

(530) 752-9958 (returns)

Physical Locations:

Open M-F 8-12pm 1-4pm.

  • Haring Hall Room 1131, 754-8978
  • VM3B Room 1240, 752-1846
VWR International josh.buren@vwr.com or  margaret_tam@vwr.com

(800) 932-5000

Waxie

mlacivita@waxie.com  or jmeredith@waxie.com

925-337-0968

925-337-1812

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